Rackspace helps even when problems are due to my own stupidity.
I know Rackspace has gotten a couple of negative reviews but most of them are positive. I agree with the positive ones. I've been with Rackspace for more than two years and have found their service to be excellent. I've used other web hosts in the past and none of them compare to the service and support I get from Rackspace. Even when problems are due to my own stupidity! LOL
As an example, I was revamping a website for one of my customers and using some of my server space to test it. When it came time to take the site live I did something stupid and trashed the whole thing. One call to support and they had a backup restored before I came back with a cup of coffee. I made a couple of minor modifications and the site went live the same day. Now that's fanatical support!
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Rating: (4.5 / 5)